Here was the original story: http://www.newsandsentinel.com/page/content.comment/id/552672/Humane-Society-not-returning-dog.html?nav=5061
And here is the outcome: http://www.newsandsentinel.com/page/content.detail/id/552715/Beagle-back-home-with-his-owners.html?nav=5061
To make a long story short - the shelter wanted the owners to adopt the beagle back to the owner on their (the shelter's) terms. The owners were willing to pay the reclaim fees but disputed the fact that they needed to adopt a dog that already belonged to them.
The owners took their complaint to the County Commission who stepped in and helped them get their dog back. The Commissioner is unhappy with the way the shelter handled the situation initially.
"Couch suggested the county establish its own animal control services. Commissioners are none-too-happy with the situation and how things were handled, he said."
The way I see this - that shelter director had two choices when the situation arose:
1) Return the dog to the owner, make a big deal about a happy reunion, generate some good pr and goodwill and celebrate the fact that one less dog needs a home.
2) Make a public relations nightmare with inflexible policies. Generate bad publicity, enrage the public, and possibly incur a legal battle causing financial hardship and embarrassment to the shelter.
It was a no-brainer to me. What would you have done?
I never had a policy; I have just tried to do my very best each and every day.
- Abraham Lincoln